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Consumer Law News
FTC Settles Two Complaints Charging Rebate-Fulfillment Violations
Under the terms of separate consent agreements announced today, the Federal Trade Commission has settled charges against two companies for unfair and deceptive rebate practices. The Commission’s complaint against Soyo, Inc., alleges that most of Soyo’s rebates were delivered late – in some cases, consumers had to wait a year or longer for their checks to arrive. The Commission’s complaint against the InPhonic alleges that, in connection with its advertised rebate offers, among other things, the company failed to provide promised documents needed to obtain rebates, to send out rebate checks in the time promised, and to disclose adequately certain material terms and conditions prior to purchase. The settlements bar the companies from similar violations in the future and require them to pay outstanding rebates to affected consumers.
“When it comes to rebates, protecting consumers’ rights is a Commission priority,” said Lydia Parnes, Director of the FTC’s Bureau of Consumer Protection. “Rebate terms must be disclosed up-front and clearly, and rebates must be delivered on time.” Read more at ftc.gov.
Definition:
It’s important to know who you’re dealing with. If a company or charity is unfamiliar, check it out with your state or local consumer agency and the Better Business Bureau.
Health Consumer Bill of Rights
Definition:
Was developed by the federal government. This has been used as a foundation for many health plans, including the federal government sponsored health plans. Health care consumer's rights; Rights of the health care consumer
Closed-End Lease
Definition:
A lease in which you are not responsible for the difference if the actual value of the item at the scheduled end of the lease is less than the residual value, but you may be responsible for excess wear-and-use charges and for other lease requirements.
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